Legal

Terms of Service

Terms Of Service

End User License Agreement (EULA)

This Agreement (“Agreement”) governs the use of Robotics X’s Expert Advisor (“Software”), provided by Robotics X (“Provider”). By purchasing, downloading, or using the Software, you agree to be bound by this Agreement. Please read the Agreement carefully before using the Software.

1 . Definitions

In this Agreement:

  • “Software”: The Expert Advisor (EA) developed by Provider, which utilizes a series of algorithms to trade on the forex market. The Software operates 24 hours a day, independently making decisions on which trades to open, close, or modify.
  • “EA”: Abbreviation for Expert Advisor, referring to the automated trading solution used for forex trading.
  • “Provider”: Robotics X, the owner and distributor of the Software.
  • “License”: The monthly right granted to the user to use the Software on their personal trading account(s) in exchange for payment.
  • “VPS”: Virtual Private Server, where the Software is hosted and maintained by Provider.

2 . Description of Service

Robotics X’s Software is an Expert Advisor (EA) designed for trading on the forex market with a focus on all CFD Contracts. When purchasing the Software, the user receives:

  • Access to the Software, which is hosted on a VPS solution selected by Provider.
  • Ongoing maintenance and updates, provided there is an active and valid monthly License.
  • Automated trading based on algorithms that execute trades around the clock.

3 . User Obligations and Restrictions

  • License and Limitations:
    • The user is granted a personal, non-transferable License to use the Software on the trading account(s) for which payment has been made.
    • The Software may only be used on the user’s own account(s) and must not be shared, copied, or distributed to any third party.
  • Prohibition on Copying Trades:
    • Any form of copying trades, whether manually or automatically, is strictly prohibited. This includes any active or passive redistribution of the trades executed by the Software.
    • Trade history may be shared; however, active trades and trading cycles must not be disclosed.
  • Consequences of Breach:
    • Violation of these limitations will result in the immediate and permanent revocation of the License.
    • The user will thereby lose the right to use the Software and to continue as a customer of Provider.
  • Dispute Resolution:
    • In the event of any disputes or questions regarding these terms, the user may contact Provider via the contact form on the website, our Telegram support channel, or through our social media channels.

4 . Payment Terms

  • Fees:
    • The user must pay a one-time setup and License fee, as well as a monthly subscription fee to maintain their License.
    • Additional fees may apply when purchasing extra Licenses or transferring Licenses to other accounts under the same name.
  • Failure to Pay:
    • In the event of non-payment, the License will be revoked immediately.
  • Changes to Payment Terms:
    • Any changes to the payment terms will be notified solely via Provider’s Telegram channel. It is the user’s responsibility to stay updated via this channel.
  • Refunds:
    • A 14-day cancellation period is provided for the Software only. Refunds do not apply to the subscription fee; after the 14 days, no refunds or compensation will be issued.

5 . Scope and Limitations of the License

  • Usage Rights:
    • The License grants the right to use the Software solely on the user’s account(s) in their own name.
    • All forms of copying or distributing the Software, including copying trades (whether manually or automatically), are strictly prohibited.
  • Consequences for Violations:
    • Any breach of these terms will result in the user permanently losing their License and access to the service.

6 . Copyright and Ownership

  • Ownership:
    • All rights, titles, and interests in and to the Software belong solely to Provider.
    • The user only obtains a temporary right to use the Software through the monthly License.
  • Updates and Modifications:
    • All updates to the Software are included with an active License. Provider reserves the right to modify the functionality of the Software at its discretion.
    • Failure to comply with the terms, including non-payment or violation of the obligations outlined in Section 3, will result in the loss of the right to use the Software.

7 . Changes to the Agreement

    • Notification:
      • Changes to this Agreement will be notified exclusively via Provider’s Telegram channel. It is the user’s responsibility to stay informed through this channel.
    • Effective Date:
      • Changes may take effect immediately without prior notice. By continuing to use the Software, the user accepts the latest version of the Agreement.

    8 . Support and Customer Service

    • Support Channels:
      • Users can obtain support via Provider’s Telegram channel, the contact form on the website, and through social media (Facebook and Instagram).
      • A FAQ section is also available on the website to address common questions and issues.
    • Response Times:
      • Written inquiries will receive a response within 48 hours, though most queries are answered within a few hours on weekdays.

    9 . Data Protection and Governing Law

    • Data Protection:
      • Provider processes all personal data in accordance with applicable data protection laws. For further details, please refer to our Privacy Policy available on the website.
    • Governing Law and Jurisdiction:
      • This Agreement is governed by and construed in accordance with Danish law.
      • Any disputes arising in connection with this Agreement shall be subject to the jurisdiction of the Danish courts.

    10. Limitation of Liability, Force Majeure, and External Influences

    • Limitation of Liability:
      • Provider shall not be liable for any financial losses incurred by the user through the use of the Software. All investments made via the Software are at the user’s own risk.
      • This limitation of liability is subject to mandatory provisions under Danish consumer law.
    • Force Majeure and Third-Party Responsibility:
      • Provider is not responsible for any losses or damages resulting from circumstances beyond its control, including but not limited to VPS hosting outages, third-party failures, or other force majeure events.
      • Provider disclaims liability for losses arising from actions by third parties, including VPS providers.
    • External Influences and Provider Actions:
      • The user acknowledges that external factors—including, but not limited to, market conditions, technical issues with third-party providers (such as VPS hosting), and other circumstances beyond Provider’s direct control—may affect the performance and results of the Software.
      • The user further accepts that any effects resulting from decisions, modifications, or actions taken by Provider—when not constituting a specific guarantee of a particular outcome—are solely the responsibility of the user.
      • Provider shall not be held liable for any losses or damages resulting from such external influences or Provider actions. The responsibility for managing and mitigating these impacts rests exclusively with the user.

    11. Limitation of Liability, Force Majeure, and External Influences

    • For questions, support, or other inquiries:
      • Visit our website and use the contact form.
      • Contact us via our official Telegram channel.
      • Follow us on Facebook and Instagram for updates and support.

    By purchasing, downloading, or using the Software, the user confirms that they have read, understood, and accepted this Agreement in its entirety.